Share some Cisco Business Value Practitioner 840-425 exam questions and answers below.
Which two options are true regarding a customer goal? (Choose two.)
A. A goal is s a desirable business state.
B. A goal is a future expected outcome or state.
C. A goal is a milestone to reach.
D. A goal is a decision or choice.
E. A goal is a priority that makes a difference.
Answer: A,B
What tool can be used to determine the LoBs that add value to the customer's business?
A. Porter's House of Value.
B. Stakeholder Power Grid.
C. PEST analysis.
D. Business Capability Model.
Answer: A
Which two options demonstrate how business outcomes should be outlined? (Choose two.)
A. Increase sales in 10% during the next fiscal year.
B. Shorten delivery times from 20 to 12 days for the next project.
C. Become the number one provider in the market.
D. Reduce the electronic waste of materials.
E. Reduce operating costs.
Answer: A,B
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